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Shipping & returns


If for any reason you are dissatisfied with your purchase, we would be happy to refund you the items total.  Only web orders are eligible for a full refund within 14 calendar days of receiving your merchandise. To be eligible, the following requirements must be met.  Please note that any original shipping charges are non-refundable.

The following items are NOT eligible for return, exchanged or store credit.



Hats/Hair Accessories


Once we receive the return and process it as requested, a confirmation email will be sent to the email address on the order.  Please allow 3-10 business days for the return to be received and processed.



On the Avenue Boutique

Attn: Online Returns

133 N. Glendora Ave.

Glendora, CA  91741

We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage.  Please contact our customer service if you have any questions at [email protected]